Mose Martin eyewear is built to last a lifetime. A strict, four part, 110-point inspection system is used when assembling each pair; however, if a manufacturing defect arises within one year of ownership, we will replace the defective frames or lenses free of charge upon verification of the defect. Should accidental breakage or wear-and-tear damage occur, our lifetime warranty ensures the replacement of frames or lenses at a discounted rate - based on available inventory.
Please email all warranty claims, including pictures of the damage and original proof of purchase, to email@example.com.
Once pictures and proof of purchase are received, the Mose Martin team will reach out with next steps regarding your claim.
If the original frame is not in stock, you will be given the option to select a new frame of equal value.
Note: All warranty claims require original proof of purchase. Mose Martin does not provide complimentary shipping for warranty claims. Frames acquired from sample sales or corporate gifting are not eligible for the warranty program.